NDIS home modifications, built to the OT report

Not yet. Our registration is in progress. If you're self-managed or plan-managed, you can use an unregistered provider and we can quote your job now. If your plan is agency-managed by the NDIA, you'll need a registered provider, so we're not the right fit until our registration comes through. We'll confirm which applies on the first call.

Anyone attending a modification job holds a current NDIS Worker Screening Check. It is a national clearance, it is recorded on the NDIS Worker Screening Database, and you or your support coordinator are welcome to verify it before we start. For work in someone's home, that check matters more than most of the other credentials on this site.

For anything the NDIA will fund, yes. The OT assessment establishes what is needed and specifies it; our quote prices that specification. We can look at a job and give you a rough sense of scale beforehand, but a build quote without a report is not something a plan reviewer can act on. If you are paying privately, no report is required.

Broadly, minor modifications are non-structural — grab rails, threshold ramps, hardware changes, simple access work. Complex modifications involve structural change, wet areas, or work that needs certification and a builder. The distinction affects how it is assessed and funded, so if a job looks like it will cross the line we tell you at quote stage rather than partway through.

Yes, and under the current rules those are the two plan types that can choose an unregistered provider. We invoice in the format your plan manager needs and are happy to deal directly with them, with your support coordinator, or with the OT.

That sits with the NDIA and it varies — complex modifications commonly take longer than people expect. What we can control is our end: a quote that is itemised, matched to the report, and does not come back with questions attached. We will hold a quote for a reasonable period while approval is pending, and tell you if material costs have shifted enough to matter.

Yes, with the right consent. Rentals need the owner's written agreement, and strata properties usually need approval where the work touches common property or the building's waterproofing. We can tell you what will need consent before you start the conversation, so you are not asking twice.

We plan for it. Bathroom modifications are the hardest, because there is often no second bathroom, so we stage the work to minimise the days it is out of action and agree that plan with you before we start. If a period without facilities is unavoidable, you will know the dates up front.

Photographs of the completed work, waterproofing and any other certificates, fixing details for load-bearing items, and a completion record set against the OT specification. If the modification is ever queried, that is the evidence you will be asked for.

On modification work over $20,000, such as a bathroom conversion, the job carries Home Building Compensation Fund cover, and we send you the certificate before we take a deposit or start work. If we couldn't finish or fix a defect, you can claim up to $340,000: six years for major defects, two years for everything else. Smaller jobs sit under the threshold and aren't covered by the scheme.

The same statutory warranties under the NSW Home Building Act apply to modification work as to any other residential building job — six years from completion for a major defect, two years for anything else. For anything load-bearing, like a fixed rail or a ramp structure, that is on top of the fixing being certified at handover.